Refund and Cancellation Policy In case Merchant wishes to provide cancellation of orders: Order cancellations may be accepted before processing/shipping, subject to our discretion. Certain products/services may not be eligible for cancellation once the order has been confirmed. Any request for cancellation must be raised within 6 hours of placing the order. In case Merchant wishes to provide only a replacement: Purchases made from us cannot be returned after the delivery of goods or the performance of services is complete. If the goods you ordered were damaged in transit or were defective, you can request a replacement order within 2 days of receiving the goods. We will process the replacement orders after we validate the damage and perform required checks. In case Merchant wishes to provide refunds: Any request for a refund must be submitted within 2 days of delivery and is applicable only for (i) prepaid but undelivered items, (ii) defective or damaged items. You must notify us within 1 days of receiving the goods with proof of damage. Refunds will be processed after we validate the damage and perform quality checks. Contact Information For any cancellation, refund, or return requests, please contact us at

Mail : admin@muthusisegold.com

Call : 08062179010

muthusisegold.zohodesk.in/portal